Partner Spotlight

National Reseller Partner: CDW Corporation

CDW is DS3’s national reseller partner.  The relationship between DS3 and CDW started in January 2006 after a number of in-depth discussions between the two companies focusing on DS3’s technology, delivery and support capability, and requirements for a successful reseller program.  CDW found DS3’s commitment to delivering unparalleled customer service very appealing as well as congruent with CDW’s own customer service values.  DS3 is proud to make its service available through CDW, the world’s largest dedicated reseller organization which has been consistently ranked # 1 in customer satisfaction.  DS3’s custom managed services program with CDW was made possible through the implementation of service productization, a true first in the IT industry.  The success of the relationship to date has also been based on the exceptional sales support that DS3 extended to CDW’s more than 5,000 account managers and sales specialists.  DS3 is currently on of CDW’s top managed services vendors.

DS3’s program with CDW allows customers to place immediate orders for DS3 service via customers’ normal buying channels with CDW, including web-based SKU’ed purchases and payments via credit cards, the latter being especially attractive for small business customers.  We invite you to place orders for DS3 service through the CDW web site (key word “DS3 DataVaulting”) or contact your CDW Account Manager for a demo and a quote.  You may also contact DS3 Sales at 703.968.8100 or at cdw@ds3datavaulting.com.

 

National Distribution Partner: SYNNEX Corporation

SYNNEX Corporation is DS3’s world-wide distribution partner.  The relationship between DS3 and SYNNEX started in January 2007.  DS3 is currently one of the key partners in SYNNEX’s On-Demand Services program.  SYNNEX, one of the largest IT distributors worldwide, has built a solid reputation as an outsourcing partner, providing customized, fully integrated computing solutions to its customers.  SYNNEX’s supply chain services include IT distribution, contract assembly services and logistics services.  SYNNEX's model streamlines processes and reduces the number of intermediaries throughout the supply chain, thus providing much greater efficiencies in time to market, and cost.  DS3’s ability to provide customized managed services solution and strong commitment to customer and channel satisfaction, were the key differentiators for DS3’s selection.  In addition, DS3 innovative reseller program was designed to support the distribution model without diluting any of the key benefits of providing a custom managed service.
DS3’s program with SYNNEX enables SYNNEX resellers, within minimum or no lead time, to offer DS3’s enterprise-grade on-line off-site backup and recovery service as a resold or private-labeled offering.  DS3’s technology allows resellers to maintain control over the service provided, including initiating new customers, installing the service, accepting support calls, and generating reseller billing for the service.  Following DS3’s tradition of simplicity and flexibility, the program does not require minimum service or billing commitments and is fully automated.  The programs also allows for generous volume discounts.

To learn more about DS3’s distribution program with SYNNEX, please contact DS3 at 703.968.8100 or at synnex@ds3datavaulting.com or contact your SYNNEX account manager.  If you are already set up as a SYNNEX customer, please log into your SYNNEX account.  You can search for DS3 products by DS3 SYNNEX vendor number of 24688.

 

Select Regional Reseller Partner:  Sage Solutions Group

SAGE offers a wide range of end-to-end solutions involving hardware, software, engineering, support, design, development, and implementation.  Solutions fall into three broad offerings: network design and engineering; application and web development; and support services.  SAGE is a trusted and valued partner for a great variety of businesses in the Mid-Atlantic area with particular focus on Washington, DC.  SAGE is renowned for its integrity in dealing with customers.  This approach resulted in many enduring long-term client relationships.

 

Select Regional Reseller Partner: Thinking Beyond

Thinking Beyond provides IT Managed Services to the Washington, DC region. This includes proactive PC, Server and Network support as well as managed Online Backups through DS3. After reviewing the offerings of many Online Backup providers, only DS3 provided a combination of superior technical support, robust software and flexible pricing. Additionally, working with a service provider with a presence in the Washington, DC area helps build a solid relationship and ensures a long lasting partnership. Andrew Glinka, Thinking Beyond’s President: “Choosing a company to partner with can be risky because you never know how they’re going to respond if a problem or challenge arises. DS3 has stood behind us to ensure that our Managed Online Backups maintains the same high level of quality and customer service that our customers have come to expect. DS3 has proven their commitment to quality and is a valued partner with Thinking Beyond.”

 

Select Regional Reseller Partner: Hilltop Consultants

Hilltop Consultants, Inc. specializes in serving the technology needs of law firms, associations, and businesses in the greater DC metropolitan area. Our consultants are seasoned experts who work to understand each situation and provide tailored solutions. More than 200 clients rely on HCI for all their desktop, server, network, e-mail, backup, and Web-site needs. Hilltop's experience with DS3 has led us to have the utmost faith in their technology, service, and support. DS3 has been an excellent fit for many of our clients' backup and disaster-recovery needs, and their virtualized-server abilities are unparalleled.

 

Select Regional Reseller Partner:  Lightspeed Information Systems

LightSpeed's core focus is Data Proection - from backup/restore to disaster recovery and information security.  Our solution set is designed to help customers of all sizes keep their data available and protected.  From online backups with DS3 to multi-Petabyte disaster recovery, SAN and Data Leakage LightSpeed can help design and implement data protection to keep your company safe from disaster.

 

Select Regional Reseller Partner:  Sysarc

Headquartered in Rockville, Maryland, and with another location in Washington DC, SysArc is a recognized leader in providing responsive and cost-effective information technology and network support services to organizations throughout Maryland, Virginia and Washington DC.

Their infrastructure support services can be customized providing you with a scalable support plan that also considers any potential budget constraints.

Their service offerings include:

High Quality/High Touch Technical Support Services

24/7 Server Monitoring and Maintenance

Helpdesk Support for Windows PC’s and Laptops

Online Backup and Disaster Recovery<

Managed Co-Location

Network Assessments

Network Design and Installation

CAT 6 Cabling

CISCO Installation and Support

IT Consulting

Server and Desktop Installation

Data Center Moves and Relocation

Proactive Network Monitoring

Server and Desktop Virtualization

Security Audit Preparation

Microsoft Exchange Implementation and Support

Local Support and U.S. Based Remote Support